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Descripción del Proyecto

RT is an industrial-grade trouble ticketing system. It lets a group of people intelligently and efficiently manage requests submitted by a community of users. RT is used by systems administrators, customer support staffs, NOCs, developers, and even marketing departments to track issues, outages, bugs, requests, and all kinds of other things at thousands of sites around the world.

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Information regarding Project Releases and Project Resources. Note that the information here is a quote from Freecode.com page, and the downloads themselves may not be hosted on OSDN.

2006-06-18 17:23 Back to release list
3.6.0

La lista de cambios completa contiene más de 500 cambios de "interesante" y más de 1000 comete. La interfaz de usuario RT ha sido rehecho en XHTML y CSS. Los usuarios tienen la posibilidad de personalizar su página de inicio RT y establecer sus preferencias de búsqueda predeterminado. Presentación de información básica y la cartografía, los avisos en las entradas, la capacidad de hacer que los campos personalizados e incluyen enlaces a contenidos de otros sistemas, y el volumen de actualización de campos personalizados se han añadido.
Tags: Release, Major feature enhancements
The full changelog contains over 500 "interesting" changes and over 1000 commits. The RT UI has been redone in XHTML and CSS. Users have the ability to customize their RT home page and set their default search preferences. Basic reporting and charting, reminders on tickets, the ability to make custom fields link to and include content from other systems, and bulk updating of custom fields have been added.

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